FAQ

 

Motorcar - Class 3 / 3A

  1. Enrolment
  2. e-Learning / e-Trial Tests
  3. Booking & Cancellation of Lessons
  4. Provisional Driving Licence (PDL)
  5. Booking of Theory Test
  6. Booking of Practical Driving Test
  7. Cancellation of Theory / Practical Tests
  8. Practical Driving Test Day

Enrolment

What is the minimum age to start learning how to drive?

Under the Road Traffic Act, you have to be at least 18 years old (based on date of birth) before you can drive a motorcar.

What is the minimum requirement for enrolment in Class 3 / 3A course?

  • At least 18 years old at time of application
  • Physically and mentally fit
  • Passed eye-sight and colour blindness tests
  • Have not accumulated more than 12 demerit points under the Driver Improvement Point System (DIPS)
  • Applicants above the age of 65 or pregnant learners must produce a certified doctor's letter stating that he / she is fit to drive/ride during the period of training and Traffic Police Tests

What documents should I bring along for my enrolment?

  • Original identity card or passport (Singaporean / Permanent Resident)
  • Provisional / Qualified driving licence (if any)
  • Original Student Pass / Work Permit / Employment Pass & Passport (for foreigners only)

What are the modes of payment accepted by CDC?

  • Nets
  • Cashcard
  • Cheque (Must be crossed and made payable to ComfortDelGro Driving Centre Pte Ltd)

e-Learning / e-Trial Tests / Theory (CDC School Learners only)

How do I access e-Learning?
Theory or 3PT enrolment

How do I book e-Trial Test sessions?
Booking of e-Trial Test can be made:

  • In person at the Customer Service Centre counters
  • Via Self-Service kiosks
  • Via CDC’s online booking system.

How do I cancel e-Trial Test sessions?
Cancellation of e-Trial Test session can be made:

  • In person at the Customer Service Centre counters
  • Via Self-Service kiosks
  • Via CDC’s online booking system

Cancellation of e-Trial Test session must be made at least 2 working days (48 working hours - not inclusive of Public Holidays) in advance.

Can I take up Theory Lessons with CDC even if I am not a CDC learner?
Yes, you can!  Just sign up with CDC's 3T (Class 3/3A Theory) package and you will be on your way to learning all you need to know about driving theory before going practical!

No more relying on theory books. No more re-taking of theory tests. Click here for more details!

What are the benefits of joining CDC?

  • Our lessons are structured and modular, which means that you will only proceed to the next stage of your learning only when you have mastered your current stage.  That way, you know you are always on the right track.
  • There are no hidden costs with us.  We show you the full costs upfront that you need to pay for a complete driving education.
  • You can always count on our friendly and professional instructors who will be more than willing to answer to your queries so as to ensure that you fully understand what was being taught during the lessons.
  • Learners have access to free and unlimited circuit usage while public learners have to pay up to $28 (excluding GST) per entry.  This works out to a total savings of $280.
  • The centre offers learners comprehensive insurance coverage, thus learners can concentrate solely on his training.
  • With our 24 hours booking service of the lessons via the Internet, you can now book your lessons from the comfort of your home.

Do I have to attend the theory lessons in sequence?
No, it is not necessary.

Do I need to book for the theory lessons before attending the session?
Yes.  Prior booking is required.

How do I book for my theory lessons / e-trial tests / practical lessons?
You can book your lessons by coming down personally to the Customer Service counters, or through the CDC website. Alternatively, booking of practical lessons can also be done using the self-service kiosks located at Level 1 in the Customer Service Centre.

Booking & Cancellation of Practical Lessons

How do I book my practical lessons?
Booking of Practical Lessons can be made:

  • In person at the Customer Service Centre counters
  • Via Self-Service kiosks
  • Via CDC’s online booking system

A VALID Provisional Driving Licence (PDL) is required before the commencement of every practical lesson.

How do I cancel my practical lessons?
Cancellation of Practical Lessons can be made:

  • In person at the Customer Service Centre counters
  • Via Self-Service kiosks
  • Via CDC’s online booking system

Cancellation of any Practical Lesson must be made at least 2 working days (48 working hours - not inclusive of Public Holidays) in advance.

How many lessons do I have to attend before I can take the practical test?
On average, a learner will need an average of 24 - 27 lessons before they can take the practical test. The final number of lessons required will be advised by the instructors.

What will happen to the fees paid if I missed the practical lesson due to unforeseen circumstances?
The fees paid will be forfeited and no refund will be granted. Medical certificate will not be accepted as a reason for late cancellation of practical lesson appointment.

Provisional Driving Licence (PDL)

Where and when can I apply for my Provisional Driving Licence (PDL)?
You should apply for your Class 3 Provisional Driving Licence (PDL) upon passing your Basic Theory Test and before you start driving lessons in the circuit and on the public road.  Please come in person and apply for your PDL at the Traffic Police Counter (Level 2) during their operating hours.  Bring along your Basic Theory Test result slip and Original Identity Card with a fee of $25.00.  Payment is by NETS or CashCard only.

Where and when can I renew my PDL when it expires?
The PDL is valid for six months and the fee is $25.00.  You can renew your Class 3 PDL at any Singapore Post Office and the renewal fee is $25.00 (payable via NETS or CashCard only).  Renewal of Class 2B PDL can only be made at the Traffic Police Counter at ComfortDelGro Driving Centre, which is located at Level 2.

What should I do if I lose my PDL?
You have to make a loss report at Traffic Police Headquarters located at No. 10 Ubi Ave 3.

Booking of Theory Test

How do I book my Theory Test?
Booking of Theory Tests can be made:

  • In person at the Customer Service Centre counters
  • Via Self-Service kiosks
  • Via CDC’s online booking system

Do note that no cancellation or refund of Theory Test date is allowed once booked.

Can I book both my theory and practical tests simultaneously?
You need to pass both of your theory tests first before proceeding to book your practical test.  Therefore, you cannot book both tests at one go.

Booking of Practical Driving Test

When can I apply for my Traffic Police Practical Driving Test?
You can apply for the Traffic Police Practical Driving Test upon completing the Final Theory test, and after a reasonable number of practical lessons.

Please produce your valid PDL, Final Theory Test result slip, student training record booklet when booking at the counter.  Your PDL must be valid when you book the Practical Driving Test.

Can I learn driving or go for my Practical Driving Test when I am pregnant?
You may do so subject to prior approval from your gynecologist to certify that you are fit for practical training as well as the Practical Driving Test.  Please bring along the letter of certification from your gynecologist for every practical lesson or the Traffic Police Practical Driving Test.  You have to submit the most recent letter to the Traffic Police Department on the day of your Practical Driving Test.

Important Notes
If you have any serious traffic offences pending against you, you are advised not to apply for a licence.  This is because if you are eventually disqualified by court from holding or obtaining a driving licence, the disqualification could be for all classes of driving licence including any newly acquired licence.

Any new driver who has two cases of not displaying distinguishing mark (triangular sign) against them, whether the cases are concluded or otherwise, will not be allowed to take a theory / practical test.

Cancellation of Theory / Practical Tests

Can I cancel my Theory / Practical Tests after I have made a booking?
With effect from 1 October 2008, there be no refund of test fee, vehicle rental fee and warming-up fees for any cancellation of your test date by you.  You are allowed to book for one test only.  No multiple bookings of tests across the test centres is allowed.  Any multiple bookings of test will be cancelled and no refund if the test fees will be made.  Please ensure compliance before you confirm your booking.

Practical Driving Test Day

What do I have to bring on my Practical Driving Test day?
You must bring the following on your Practical Driving Test day:

  • Original NRIC (Singaporean / Permanent Resident) or Passport & Work Permit / Employment Pass / Student (Foreigner)
  • Valid Provisional Driving Licence
  • Test Fee receipt
     

 

 

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