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NEWS - INDUCTION PROGRAMME VIA ZOOM

Induction Programme via Zoom

Currently, ComfortDelGro Driving Centre (‘CDC’) learners attend the Induction Programme (‘IP’) at CDC on a small group basis.

From 3 May 2021, the IP will be conducted online via Zoom [‘IP (Zoom)’] for all CDC learners (Ubi, Kovan and Tampines learners) enrolled in the Class 3 and Class 3A courses. Learners need not come to CDC.

The fee for the IP (Zoom) has been reduced to $16 during off peak session timings and $20 during peak timings.

Frequently Asked Questions (FAQs)
1) Who should book the IP (Zoom)?
All CDC Class 3 and Class 3A learners who have not made an IP booking as at 21 April should book the IP (Zoom).
This includes new learners who enrol with CDC on or after 21 April or existing learners who enrolled with CDC before 21 April but did not make an IP booking as at 21 April.
The IP/ IP (Zoom) booking is a prerequisite to start practical lessons.

2) When can I start to book the IP (Zoom)?
Learners can start to book the IP (Zoom) from 21 April.

3) I made a booking for the IP lesson before 21 April. What should I do?
Please attend the IP lesson you booked. There is no need to book the IP (Zoom).
Please also proceed to book and attend the next practical lesson/s as usual.

4) What is the instructor to learner ratio for the IP (Zoom)?
The instructor to learner ratio is 1 instructor to about 95 learners. This takes into account the nature and content of the IP curriculum.

5) How can I obtain the Zoom meeting link, ID and password for the IP (Zoom)?
To obtain the Zoom meeting link, ID and password (‘Zoom Information’), please go to the CDC website and login to the booking portal. The Zoom Information can then be found by clicking on the ‘Zoom Details’ section on the menu. 

6) I was absent for the IP/ IP (Zoom). What should I do?
Please proceed to book and attend the next practical lesson/s as usual.

7) Can the IP/ IP (Zoom) be cancelled?
IP/IP (Zoom) cannot be cancelled and is non-refundable.

8) What are the peak and off peak timings for the IP (Zoom)?
The IP (Zoom)’s peak and off peak timing are the same as CDC’s peak and off peak practical session timing.

General Information For Online Lessons
1) Learners must have a valid booking to join the meetings.
2) For authentication and security purposes, learners are required to sign in Zoom.
3) Please join using full name as per enrolment to facilitate attendance marking. Attendance is marked based on the name used in the meeting. If using Alias name, please add [Learner ID] beside it.
4) Learners should also attend the lesson from a location with good internet connection. Once admitted, please:
- Click Join Audio
- Click Start Video
- Click Participants (Find your name and rename if necessary)
5) Learners are to have a device with a working camera and microphone that is able to support Zoom. It is compulsory to enable camera to show your presence (minimally face visible on screen) Your active participation is expected. 
6) To enable a good learning experience for all learners, 
CDC will remove learners from the Online lesson under the below circumstances
- Learners who are driving or riding in an unsafe situation
- Learners who are late for more than 15 minutes
- Learners whom are non-responsive for more than 10 minutes 
- Learners whose camera is off
- Learners who cannot be seen for more than 10 minutes
- Learners who are abusive or disrupt the class

For learners who are removed from the online lesson, we regret that no refund will be given.

Also, learners may have to enrol for the course again.

We seek your cooperation to follow our guidelines for a smooth learning journey with CDC. 

Updated on 16 April 2021

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